★ EU + European Shipping ★
I ship to EU + Non-EU European countries but DO NOT collect or remit VAT tax.As such, for all orders, you will have to pay VAT tax and any import fees upon arrival through your customs office.
Please note this may cause delays in arrival! Thank you for your patience :-).
★ UK + Germany Shipping ★
Unfortunately I cannot ship to the UK :-(. This shop operates through Big Cartel which doesn't current have a system to collect and remit VAT taxes.I have also decided not to ship to Germany due to the new Packaging Act. Big Cartel doesn't provide an option to exclude Germany in shipping so I'll just automatically refund any orders I receive from Germany.
Thank you for your kind understanding!
★ Shipping ★
All parcels are shipped from Vancouver through Canada Post within 1-3 business days of ordering.
Do you ship internationally?
Yes! I ship packages from Canada to US, EU, Europe, Australia, New Zealand, and other countries EXCLUDING UK and Germany.
When will my package arrive?
UNTRACKED Lettermail (stickers, postcards)
Canada: 2-4 business days
US: 4-6 business days
International: 4-7 business days
Airmail Parcel (brooches, earrings, hoops)
Canada: Regular tracked - 8 business days, Priority tracked - 2 business days.
US: Regular untracked - 5-8 business days, Regular tracked - 8 business days, Expedited tracked 3-5 business days.
International: Airmail untracked 12+ business days, Airmail Tracked 10 business days.
Can I bundle my sticker/postcard shipping + brooch/hoop shipping so it's cheaper?
Yes! Big Cartel shipping settings are limited :-( but I will ALWAYS bundle stickers/postcards with brooch/hoop orders as one parcel. I will automatically refund the shipping cost of stickers/postcards and only charge the shipping for the brooch/hoop.
★ Returns/Exchanges ★
I don't accept returns, exchanges or cancellations on orders. If your order hasn't arrived after the estimated delivery period please reach out to me! [email protected]